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As an alternate method, you can send an email to Please be sure to include your original order number and relevant contact information.An Impact Guns agent will review your request for a return and respond within two business days.Log in to your account and locate and click on the "Request Return" link.

For details, see our Lifetime Warranty Policy. We guarantee to replace or repair any defective firearm for the life of the original purchaser. lower receivers)Īlso, if a firearm is not picked up from the destination dealer, the customer is responsible for the return shipping charges and a 6% restocking fee.įirearms Lifetime Guarantee: Impact Guns offers a lifetime guarantee of firearms.

firearms (including any serialized items ex.

Non-Returnable Items:ĭue to safety, legal, and regulatory reasons, our return policy does not apply to the following items: We want you to be satisfied with your purchase and offer the following simple return policies for your benefit. Please rest assured that we will ship your item as soon as we can. In some circumstances, especially during sales and after weekends, we may not get your order shipped in the time specified. NOTE: We make every effort to get your order shipped as fast as possible. Products that have free shipping only applies to the lower 48 states. Most orders over $100 value will ship with a signature-required to ensure they make it to you. If you need faster shipment, we can ship 2nd Day or Next Day for an extra charge.Īlaska and Hawaii residents - your order MUST ship 2nd day or faster. We normally will ship FedEx and US POSTAL.

We will not charge your credit card until your product ships, except for certain special orders. Please also note that some items are unique, hard to obtain, or one-of-a-kind, so Impact reserves the right to cancel your order should an item not be available to ship. For items only available at the manufacturer, the lead-time may be a few weeks or longer- depending on availability. For items only available at distribution or other sources, the ship time may be up to 10 business days. For items in our warehouse, we usually ship within 3 business days. Estimated shipping times are posted on the product information page under the title "Ships On Or Before:" please note that all lead-times are estimates.